REFUND – EXCHANGE | Quintessence


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100% satisfied or  money back

It sometimes happens to make a bad choice and even more when it comes to an on-line sale, we understand it well.
We guarantee you  the possibility of sending us back  one or all ordered articles and  obtaining a refund
You have the right to cancel  your purchase in the 14 working days starting  the next day of the delivery of products.

How to proceed?

Send us a request via our contact form . We shall confirm you the activation of the procedure when we get the request.We ask you to send  us back articles in perfect condition, not damaged and in their original box